Plain-language questions
“What were my sales this week?” or “Which product is out of stock?” — the assistant answers with your real data.
Learn moreYour whole business. One platform.
AI-poweredRun your sales, inventory, purchasing, finance, HR, CRM and operations from a single, intelligent system built to grow with your business. Query your data in plain language, automate your processes, and make better decisions with AI.
Multi-country accounting
Multi-store
Works offline
Mobile Money
Available everywhere
Download the ChapManage ERP app
Checkout, inventory, sales and reporting in your pocket or on your PC — online or offline.
Artificial intelligence
An AI assistant that actually knows your business
Ask questions as you would a colleague. The AI assistant reads your dashboards, spots gaps and helps you decide — from any screen.
See the assistant in a demoForecasts & alerts
Anticipate peaks, stockouts and till gaps before they cost you. AI watches what you don't have time to re-read.
Learn moreYour data, not a generic chatbot
Forecasts and alerts run on your real sales, stock and cash — not a disconnected model.
Learn moreThe problem
Stop flying blind
Spreadsheets, isolated tills, stock by hand: too many tools, too little visibility. ChapManage ERP brings it all — including AI — into one place.
Without ChapManage
- Spreadsheets and tills that don't talk
- Stock that's 'mostly' up to date
- Accounting copied by hand
- No multi-store view
- Decisions on gut feel, not data
With ChapManage
- One platform, every part of the business
- Stock, till and sales in sync
- Automatic multi-country accounting
- Real-time multi-outlet control
- AI assistant: ask the question, get the number
One platform, every part of your business
Powerful modules, activated as you need them
Start with sales and stock, add accounting, payroll or business intelligence as your company grows. No unused modules, no technical rework.
01
Sales & Point of Sale
A fast point of sale on phone, tablet or computer that keeps selling when the Internet goes down. Receipts, payments and till closings are accurate, every day.
- Offline sales with automatic sync
- Cash and Mobile Money, till sessions
- Bluetooth, Wi-Fi and USB printing
- Cashier mode and cancellation control
Fast touch checkout, receipts and quotes, multiple payment methods (cash, card, Mobile Money, card terminal), even without a connection.
- Offline selling with sync
- Bluetooth, Wi-Fi and USB printing
- Cash sessions & till counting
02
Inventory & Purchasing
Know at any moment what you have, where, and what to reorder. Batches, expiry dates and stocktakes are tracked, and your purchases follow a clear process.
- Stock per point of sale and transfers
- Batches, expiry dates and stocktakes
- Suppliers, orders and receipts
- Competitive supplier bidding
Real-time multi-warehouse tracking, low-stock alerts, lot and expiry management, supplier orders.
- Lot traceability (FEFO)
- Replenishment & transfers
- Purchase orders & receiving
03
Accounting & Treasury
SYSCOHADA accounting fed automatically by your sales, purchases and payroll. Cash, budgets and bank reconciliations are up to date without double entry.
- Automatic entries from your activity
- Treasury, payment orders, reconciliation
- Fixed assets and management control
- Tax returns and tax review
Multi-country accounting (SYSCOHADA, France, Kenya, Rwanda, South Africa, Ghana, Nigeria...), legal invoicing, VAT, bank reconciliation and a continuously updated general ledger.
- Multi-country chart of accounts
- Automatic journals & ledger
- Multi-account cash tracking
04
HR & Payroll
From hiring to payslip, manage your teams according to your country's rules. Leave, time tracking, expenses and returns are calculated for you.
- Configurable multi-country payroll
- Leave, time tracking and overtime
- Expenses, missions and advances
- Careers, reviews and sanctions
Contracts, schedules, leave and payroll in one place, with a self-service portal for every employee.
- Payslips & social filings
- Leave, time tracking, schedules
- Employee self-service portal
05
CRM & Loyalty
Turn prospects into loyal customers: sales pipeline, campaigns, loyalty and field sales force, all linked to your real sales.
- Leads and sales pipeline
- E-mail and SMS campaigns
- Loyalty cards and credit sales
- Sales force: visits and targets
Unified customer database, loyalty cards and points, campaigns and promotions to bring customers back.
- Loyalty cards & points
- Segmentation & targeted campaigns
- Promotions & product deals
06
Business Intelligence & AI
Ask your questions in plain language and get answers drawn from your own data. Role-based dashboards and forecasts help you decide faster.
- AI assistant on your data
- Dashboards by role and module
- Forecasts and alerts
- Data explorer and reports
Real-time dashboards, sales forecasting and an intelligent assistant to inform your decisions.
- Role-based dashboards
- Forecasting & predictive analytics
- AI assistant: query your data in plain language
07
Also available
Turn them on when your business needs them — without switching platforms.
Project management
Run your projects end to end: budget, schedule, time spent and progress billing, with a clear view of profitability.
- Schedule and milestones
- Budget and cost tracking
- Team time tracking
- Progress billing
Document management
All your documents filed, found in seconds and protected. AI analyses each upload and suggests where to file it.
- Filing plan and access rights
- Full-text search
- Smart analysis on upload
- Signature and knowledge base
Manufacturing & production
Microfinance
Grants management
Consignment
Mail management
Register, route and follow every incoming and outgoing letter, with attachments and response deadlines.
- Incoming and outgoing mail register
- Assignment and processing workflow
- Response deadlines and reminders
- Archiving in the document system
Property rental
Time & attendance
Your teams clock in from their phones, on site. Absences, late arrivals and overtime flow straight into payroll.
- Mobile clock-in with geolocation
- Absences and late arrivals
- Overtime
- Attendance dashboard
Field sales force
Give your sales reps and medical delegates a field tool: rounds, geolocated visits, samples and targets, followed in real time by managers.
- Rounds and targets
- Geolocated visits and demos
- Samples and objectives
- Commissions and supervision
No-code platform & workflows
Tailor ChapManage to your business without development: your own records, rules and approval workflows, in a few clicks.
- Custom entities and forms
- Business rules
- Automated approval workflows
- Report designer
Social content studio
Create on-brand posts, posters and messages in minutes and plan your social media presence.
- Brand profile and guidelines
- Multi-channel content generation
- Posters and visuals
- Editorial plan and SMS sending
KYC & AML compliance
Meet your anti-money-laundering obligations: KYC files, list screening, transaction monitoring and alert management.
- KYC and KYB files
- Sanctions list screening
- Transaction monitoring
- Alerts, cases and reports
Tax review
Before each closing, your entries are checked against the country's tax rules and anomalies are flagged.
- Automatic entry checks
- Tax rules versioned by country
- Issues for the professional to decide
- Company tax profile
Deadlines & alerts
Every company deadline on a single calendar: contracts, documents, maintenance, payments. Nothing slips through.
- Consolidated calendar
- Deadlines from every module
- E-mail alerts
- Action tracking
Fixed assets
Track your assets from acquisition to disposal: depreciation calculated, physical counts and equipment loans traced.
- Fixed asset register
- Automatic depreciation
- Physical inventory
- Temporary loans and disposals
Missions & expense claims
Mission orders, advances and expense claims are approved and settled online, with prompt reimbursement.
- Mission orders
- Advances and allowance rates
- Expense claims and receipts
- Settlement and reimbursement
Customer complaints
Record every complaint, assign it, follow its handling and measure customer satisfaction.
- Multi-channel recording
- Assignment and deadlines
- Handling follow-up
- Quality dashboard
Planning, monitoring & evaluation
From strategic plan to field activities, track your indicators and results by organisational unit.
- Plans, objectives and activities
- Indicators and targets
- Results by unit
- Periodic reports
Industry solutions, not just features
Configured for your industry
ChapManage ERP adapts to the realities of your business with industry modules ready to activate.
Retail & Distribution
Retail, wholesalers, multi-store networks.
Till & offline sales · Multi-outlet stock · Loyalty · Mobile Money
Sell anywhere, even offline, and stay in control of every item, till and customer. ChapManage brings point of sale, stock and purchasing together in one tool, from a small shop to a network of stores.
- Point of sale on phone, tablet and computer, offline cash sales
- Cash and Mobile Money payments, till opening and closing
- Stock per point of sale, restocking, stocktaking, batches and expiry dates
- Suppliers, purchase orders and supplier invoices
- Customers, loyalty, credit sales and payment schedules
- Quotes, invoices, credit notes and sales reports
Hospital
Admission, patient records, pharmacy, lab.
Admissions & beds · Consultations · Pharmacy · Third-party billing
From the admissions desk to the insurer's invoice, the whole patient journey lives in one record. Less paper, fewer unpaid bills, and management that finally sees the real activity of each department.
- Admissions, inpatient stays and bed management
- Patient record, consultations and prescriptions
- Hospital pharmacy linked to stock
- Billing, multi-insurer third-party payment and insurer receivables
- Cash desk and posting of payments to the books
- Optional specialties: ophthalmology, dental, cardiology, mortuary
School
Enrollment, attendance, report cards, timetables.
Enrolment & tuition · Grades & report cards · Attendance · Fees & schedules
Enrolment, fees, grades and attendance in a single tool: families are better informed, unpaid fees go down and teaching staff save hours every week.
- Enrolment and student records
- Tuition fees, payment schedules and reminders
- Grades and report cards, classic, competency-based and LMD systems
- Attendance and timetables
- School canteen
- Dropout alert from the AI assistant
Optics
Frames, lenses, prescriptions, insurers.
Prescriptions · Workshop & frames · Third-party payer · Appointments & after-sales
From prescription to delivery of the glasses, every step is tracked: quotes with several options, third-party payment, workshop and cash desk. Your opticians sell better and your customers are notified at the right time.
- Prescriptions, prescribers and health centres
- Quotes with several options: frames, lenses and contact lenses
- Third-party payment with one or more insurers
- Fitting workshop and delivery
- Cash desk, warranties and after-sales service
- Appointments, customer notifications and virtual try-on
Real Estate
Lease management, assets, collections.
Properties & leases · Rents & payouts · Inspections · Maintenance
Rents collected on time, owners kept informed, properties maintained: ChapManage automates property management and gives you a clear view of every property and mandate.
- Properties, owners and management mandates
- Tenants and leases, indexed rents
- Rent calls, receipts and payouts to owners
- Inspection reports with photos
- Maintenance requests
- Prospect follow-up
Microfinance
Savings, loans, branches, scoring & collections.
Members · Savings & credit · Teller desk · BCEAO reporting
A management system built for microfinance institutions in the WAEMU: members, savings, credit, tontines and BCEAO reporting, with a collection app that works even without network coverage.
- Members and complete KYC files
- Savings accounts and deposits
- Credit: scoring, schedules, collateral and recovery
- Cash desk and branches
- Tontines with an offline collection app
- BCEAO prudential reporting and Mobile Money
Manufacturing
Bills of materials, work orders, quality.
Bills of materials · Work orders · Workstations & shop floor · Cost price
Plan your production, control your costs and trace every batch, from raw materials to the finished product, with real-time performance indicators.
- Items and bills of materials (BOM)
- Production orders and work centres
- Planning (MRP) and production calendar
- Quality and batch traceability
- Maintenance and subcontracting
- Cost price and overall equipment effectiveness (OEE)
Pharmacy
Counter, medicines, batches and third-party payment.
Dispense safely: every box is traced by batch and expiry date, first-expired goes out first, and third-party payment is settled at the counter without re-keying.
- Medicine records: INN, dosage, prescription-only
- GS1 DataMatrix batches, first expired, first out
- Multi-insurer third-party payment at the counter
- Expiry alerts and dispensing register
Restaurants
Tables, kitchen, bar and food cost.
Take orders at the table, send them straight to the kitchen and bar, and cash in without mistakes. With recipe cards, you finally know the real margin of each dish.
- Floor plan, bills and bookings
- Kitchen and bar preparation tickets
- Recipe cards and food cost per dish
- Fast checkout, cash and Mobile Money
Hotels
Bookings, rooms, stays and billing.
Fill your rooms and follow every stay from booking to check-out. Planning, housekeeping and billing work together for a flawless welcome.
- Room planning and bookings
- Front desk, stays and guest folio
- Housekeeping and room status
- Night audit and revenue indicators
Garages & workshops
Vehicles, repairs, parts and insurance.
From booking to vehicle handover, every job is under control: check-in condition with photos, quote, parts taken from stock, time spent and invoice, even when the insurer pays.
- Vehicle record, service book and reminders
- Photo check-in report and signed repair order
- Insurer-covered claims, subcontracting and warranty
- Technician mobile screen: timer and fitted parts
Lawyers & notaries
Files, deeds, client funds and deadlines.
A calmer practice: each file gathers parties, documents, deeds and deadlines, conflicts of interest are detected before opening, and client funds are held rigorously.
- Files, parties and conflict-of-interest checks
- Client funds and settlement account (CARPA)
- Deeds, estates, companies and real estate
- Deadlines, fees and per-file access
Corporate legal department
Company contracts, obligations and disputes.
Never miss a contractual deadline again: the company's contracts, obligations and disputes are centralised, with alerts that warn the right people in time.
- Contract repository with documents
- Obligations and deadlines with alerts
- Litigation and dispute tracking
- Legal department dashboard
Accounting firms
Client files, documents and tax review.
Handle more client files with the same team: your clients upload their documents, AI prepares the entries, and the tax review flags anomalies before closing.
- Files kept by the firm, FEC and trial balance import
- Client-uploaded documents, AI-assisted entry
- Payroll and HR outsourced by your clients
- Automatic tax review based on country rules
NGOs & funded projects
Donors, agreements, budgets and reports.
Report to every donor without spreadsheets: agreements, multi-currency budgets, advances to field offices and supporting documents are tracked in one place, all the way to the financial report.
- Donors, agreements and multi-currency budgets
- Co-financing and commitment tracking
- Field office advances, receipts and balances
- Results framework and monitoring & evaluation
Public bodies & procurement
Procurement, assets and mail.
Run public purchasing by the book: procurement plan, procedures compliant with the procurement code, contracts and amendments, plus materials accounting and mail handling.
- Procurement plan and code-compliant procedures
- Competitive bidding among suppliers
- Contracts, amendments and execution
- Materials accounting, administrative requests and mail
Equipment rental
Equipment, bookings, contracts and maintenance.
Rent more, and better: real-time availability, controlled contracts and deposits, planned maintenance so every piece of equipment is ready when needed.
- Equipment fleet and availability
- Bookings, contracts and deposits
- Preventive and corrective maintenance
- Profitability per item
Passenger transport
Routes, ticketing, boarding and safety.
Sell tickets at the counter, on mobile or through partners, control boarding and follow the safety of every trip from one tool.
- Routes, trips, schedules and fares
- Counter and mobile ticketing
- Passenger manifest and boarding control
- Incidents, driver fatigue and corrective actions
Fleet management
Vehicles, drivers, fuel and maintenance.
Cut the cost of your fleet: planned maintenance, tracked fuel, parts and documents with due dates, every vehicle under control.
- Vehicles and drivers
- Maintenance and parts due
- Fuel and cost tracking
- Alerts before every due date
Laundry & dry cleaning
Drop-offs, processing and returns.
Every item dropped off is traced, from the ticket handed to the customer to the return: no more lost garments or waiting customers.
- Drop-off tickets and tagging
- Step-by-step processing
- Return and payment
- History per customer
Funeral homes & mortuaries
Remains, cold rooms and services.
Manage with dignity and rigour: each body is tracked from admission to release, cold rooms are used efficiently and services are billed without omission.
- Records of remains and admissions
- Cold rooms and compartments
- Controlled releases and traceability
- Services and billing
Gas, water & returnable drinks
Deposits and container exchanges.
Gas cylinders, water jars, crates: every returnable container is tracked, the exchange is recorded at the sale and the deposit is posted correctly.
- Deposits on cylinders, jars and crates
- Exchange recorded at the sale
- Containers held by each customer
- Deposit accounting
Dental practices
Dental chart, treatment plans and deposits.
Present clear treatment plans, follow every procedure and collect deposits without losing track: your practice gains in organisation and cash flow.
- Patient dental chart
- Treatment plans and procedures
- Instalments and deposits
- Billing and third-party payment
Eye care centres
Examinations, refraction and prescriptions.
A complete ophthalmology record: visual acuity, refraction, eye pressure, prescriptions for glasses, contact lenses and medicines, with each patient's history.
- Complete eye examination form
- Prescriptions for glasses, lenses and medicines
- Refraction history
- Direct link to the cash desk and optical shop
Cardiology
ECG, echocardiography, Holter and stress tests.
Organise your cardiology centre: requested and performed exams, signed reports, clinical alerts and billing of validated exams only.
- ECG, echocardiography, Holter and ABPM
- Stress tests with pre-checks
- Signed reports and clinical alerts
- Billing of signed exams
Premium onboarding
A controlled rollout, a team that responds, a platform that grows with you
We support you from audit to field adoption with a simple, fast, results-driven method.
Audit & scoping
We clarify your needs, field constraints, objectives and organization.
- Process mapping
- Recommended modules
- Rollout plan
Installation & setup
Tailored configuration, compatible devices, end-to-end testing.
- POS & inventory
- Till rules
- Accounting & controls
Training & adoption
Short training sessions, responsive support and follow-up to ensure team adoption.
- Role-based training
- Dedicated support
- Ongoing optimization
Request onboarding support
Response within 24 business hours. Multi-store rollout available.
Connected to your ecosystem
ChapManage ERP integrates with your existing tools
An open platform: ERP connectors, local payment methods and professional POS hardware.
ERP & accounting connectors
Sage
Odoo
Dolibarr
ERPNext
SAP
Microsoft Dynamics
Automatic sync of accounting entries and chart of accounts, enabled per tenant.
Payments & Mobile Money
Cash
Bank card
TPE
Mobile Money
Accept cash, card, terminal or Mobile Money payments, online or offline.
Hardware & devices
Bluetooth printers
Wi-Fi printers
USB printers
Barcode scanners
QR scanner
TPE
Windows, Android, macOS and iOS: your POS hardware stays compatible.
Download the ChapManage ERP app
Plans that grow with you
Choose the tier that fits your business
Starter
The essentials to get started
FCFA
5 000
/ month
- 1 point of sale, 1 cashier account
- Sales, payments and receipts
- Products, restocking and stock adjustment
- Offline sales (cash)
- Mobile Money payments
- Customers recorded at the sale
- No suppliers, stocktaking, discounts or taxes
Bronze
For independent retailers
FCFA
10 000
/ month
- 1 user, 1 outlet, 1 warehouse
- 3 till accounts per outlet
- Sales & stock management
- Offline sales
- Mobile Money payments
- Cash management (open/close)
- Optional add-on modules — industry modules on quotation
POPULAR
Silver
For multi-store networks
FCFA
15 000
/ month
- Everything in Bronze
- 5 users, 3 outlets, 3 warehouses
- 5 till accounts per outlet
- SYSCOHADA accounting, CRM and document management included
- Multi-store
- Advanced loyalty
- Credit sales
- Supplier purchase orders
- Quotes & pro-forma invoices
- Dedicated support
Gold
To run your whole business
FCFA
25 000
/ month
- Everything in Silver
- 15 users, 10 outlets, 10 warehouses
- Unlimited till accounts
- Advanced multi-country accounting
- HR & Payroll
- Business Intelligence & AI
- Sage, Odoo, Dolibarr, ERPNext, SAP, Dynamics connectors
- Industry modules on quotation
Platine
For groups, specialized industries & multi-country operations
Custom pricing
- Everything in Gold
- Unlimited users, outlets and warehouses
- Industry modules included (Healthcare, Education, Real Estate, Optics)
- Microfinance (savings, loans, scoring)
- Manufacturing & production
- Multi-entity and multi-country
- Full multi-country accounting
- Dedicated account manager & SLA
Add-on modules
Switch a module on when your business needs it — without changing plan.
- SYSCOHADA accounting 6 000 FCFA / month
- Payroll 6 000 FCFA / month
- Human resources 5 000 FCFA / month
- Business intelligence 5 000 FCFA / month
- Document management 4 000 FCFA / month
- CRM 4 000 FCFA / month
- Projects 3 000 FCFA / month
- Mail register 2 500 FCFA / month
- Deposits 2 500 FCFA / month
- Claims 2 000 FCFA / month
Industry modules — Education, Optics, Real estate, Healthcare, Microfinance, Rental, Manufacturing, NGO funding: on quotation.
All plans include continuous updates and support in French, English, Spanish, Portuguese and Arabic.
Loyalty rewarded
Save with a long-term commitment
Discounts apply to the plan of your choice (Starter, Bronze, Silver, Gold or Platine), whatever tier you pick.
QUARTERLY OFFER
3-month commitment
-5%
off
On the plan of your choice, immediate savings
HALF-YEARLY OFFER
6-month commitment
-7%
off
On the plan of your choice, double the savings
BEST OFFER
One-year commitment
-10%
off
On the plan of your choice, the best price for your growth
FAQ
Other questions?
Is ChapManage really AI-powered?
Yes. The AI assistant sits in the dashboard: you query sales, stock and cash in plain language. Forecasts and alerts use your real data, not a generic chatbot.
Do I have to turn everything on at once?
No. Start with sales and stock, add accounting, payroll or AI when you're ready. No unused modules, no technical rework.
Does it work offline?
Yes. The till keeps selling without a network. Data syncs when the connection returns — zero downtime in store.
Does accounting work across countries?
Yes. SYSCOHADA, France, Kenya, Rwanda, South Africa charts of accounts… activatable per tenant, with legal invoicing and a live ledger.
Get intouch!
Our team is listening and will respond as quickly as possible.
From demo to running the business, in a few days
No 18-month project. We configure your modules, train your teams, and the AI assistant already works on your data.
Getting started
We clarify your business, outlets and modules to activate. Reply within 24 business hours.
24h
to get a reply
Setup
POS, stock, accounting, HR: tailored setup, compatible hardware, end-to-end tests.
3d
to a live ERP
Running it
Your teams sell, the AI assistant answers your questions, dashboards stay up to date.
100%
of your data already wired to AI